Frequently Asked Question
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FAQ
About LogicFlow Social
What is LogicFlow Social?
LogicFlow Social is a UK-based service that provides smart, efficient social media management for small and medium-sized businesses. We handle your daily social media tasks, so you can focus on running your business.
How are you 'smart and efficient'?
We use the best modern tools to automate repetitive tasks like scheduling and content drafting. This allows us to work quickly and consistently. We then apply our human expertise to refine content, strategise, and ensure everything is perfect for your brand. This blend saves you time and money.
Do you use AI?
Yes, we use smart tools, including AI, to help us work efficiently and consistently. However, every single piece of content is always human-edited and refined by us. This ensures your brand’s voice is authentic, your messages are accurate, and your content genuinely connects with your audience. We never post raw, unedited AI content.
FAQ
Our Services & What's Included
What social media platforms do you manage?
Our standard service covers your main platforms like Facebook, Instagram, LinkedIn, and X/Twitter. We can discuss other platforms as an add-on service if your business needs them.
How many posts do you create each month?
Our standard monthly retainer includes 8-12 high-quality posts per month, spread across your chosen platforms. This ensures a consistent and active presence.
Do you create the visuals for posts?
Yes, every post comes with an engaging image or graphic. We source relevant visuals or create simple branded designs to make your content stand out.
Will my content sound like my business?
Absolutely. Before we start, we work with you to understand your brand’s unique voice and personality. Every post is then carefully human-edited to ensure it sounds genuinely like your business, not a robot.
Do you handle customer messages or comments?
We provide basic engagement monitoring, meaning we keep an eye on comments and messages. We’ll flag anything important for your direct reply in our shared Slack channel. For more active community management, we can discuss an add-on service.
FAQ
The Free First Month
Is the first month really free?
Yes, it’s genuinely free. There’s no hidden cost, no obligation, and no credit card required to start your free month. We want you to experience the value of our service firsthand.
What do I get during the free month?
You get a full 30 days of our professional social media management, including an initial strategy chat, secure account setup, a custom content plan, 8-12 high-quality posts, basic engagement monitoring, and a performance report.
What happens after the free month?
Towards the end of your free month, we’ll have a review call to show you the results. If you’re thrilled and want to continue, you’ll transition to our low, predictable monthly retainer. If not, there’s no obligation, and we’ll simply disconnect your accounts.
FAQ
The Free First Month
FAQ
Pricing & Payments
How much does your service cost after the free month?
Our Standard Monthly Retainer is between £175 – £350 per month, depending on your specific needs and the platforms managed. We’ll confirm your exact price during your end of month review. This fee is designed to be affordable for UK SMEs.
Are there any hidden fees?
No. Our pricing is clear and predictable. Any potential add-on services (like managing more platforms or advanced engagement) would be discussed and agreed upon with you beforehand.
How do I pay?
Payments are made monthly via bank transfer or Direct Debit, making it simple and hassle-free.
FAQ
Communication & Collaboration
How do we communicate?
We use a dedicated, private Slack channel for instant messaging, quick questions, and content approvals. We also have a monthly call to discuss strategy and review results.
How do I approve content?
We’ll share draft posts directly in your Slack channel. You can approve them with a simple emoji reaction or message, making the process quick and easy.
Do I have to give you my social media passwords?
No, never. We use secure connection methods through our social media management tools. You simply grant us permission directly from each social media platform, without sharing your main login details. Your passwords remain private and secure with you.
FAQ
Communication & Collaboration
FAQ
Getting Started
How do I claim my free first month?
It’s simple! Just fill out the contact form on our website, or send us an email. We’ll then arrange a quick chat to get you started.
Become Our Partner And Grow Your Business
We take the daily work of social media off your plate. Our smart, efficient management lets you focus on what you do best, while we get your business noticed.
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Ready to Start Your Free Month?
It’s time to see how our social media expertise can work for you. themselves.
